A
Presentation had been conducted in the class Regarding the subject "SERVICES
MARKETING"
which was
held on 26-08-2013 Monday
Participated
by Marketing students, Which was an awesome experience to the students,
Almost 30
students have Made there presentation in an effective manner
Each and
every student who presented was given remarks on the area's they were good and
bad, students were highly motivated and were inspired to conduct more
presentation in the coming future
The
topics have been listed below
1.Consumer
Behavior in service
2.Factors
Influencing customer perception of service
3.Strategies
for influencing Customer perception
4.Customer
Expectation of services and zone of tolerance
5.Challenges
in Service Marketing
6.Customer
Satisfaction
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